We’ve tried to make starting your own dog treat brand as simple and approachable as possible. Here are answers to some of the most common questions about how the platform works, what’s included, and what to expect after signup.
We help people launch their own branded dog treat line without needing inventory, manufacturing, packaging, or fulfillment infrastructure. We provide the products, packaging, and fulfillment so you can focus on building your brand and selling.
No. If you don’t already have a Shopify store, we can provide a branded storefront for you on our platform.
If you already have a Shopify store, we’ll send you a Shopify Collective invitation so you can import products and start selling through your existing site.
Most members receive their storefront link or Shopify Collective invitation within one business day of signup.
Most members of our platform — whether they sell with us or on Shopify — achieve margins of 25 to 50 percent.
All members may establish retail pricing based upon their audience, business, or fundraising goals. Members costs for treats and fulfillment are $9.95 per bag; however, Shopify members sell with shipping included.
No member pays for treats upfront; instead, consumers purchase directly through members' websites or pages. Members on our platform get paid monthly; Shopify store owner get paid automatically, via Shopify.
After checkout, you’ll receive an onboarding email with setup instructions and next steps.
Hosted storefront partners will receive:
Shopify store partners will receive:
No. If you don’t have a logo yet, we can use your brand or store name on your packaging and storefront until you’re ready to upload one.
Yes. While our hosted storefront platform is the fastest and easiest way to get started, we can also help build a dedicated Shopify store for your brand.
Our Shopify setup package starts at $2,500 and includes:
This option is ideal for members who want a custom e-commerce experience. To get started, Contact Us.
Yes. Many partners already have:
You can use your existing brand name and audience however you’d like.
Our lineup currently includes nine premium dog treats, including:
Our treats are made in small batches in the USA using thoughtfully sourced ingredients.
Our treats are made with real ingredients you can recognize, without artificial fillers or unnecessary extras.
Hosted storefront partners use our standard product names and descriptions.
Shopify partners can customize product titles and descriptions within Shopify after importing products. However, physical packaging will continue to display the original product names included with the product line.
For fully customized packaging, product naming, and advanced branding options, visit our Premium Private Label page for more information.
Yes. Premium packaging options are available for partners who want a more customized or elevated presentation for their brand.
Additional details and upgrade options can be found on our Private Label page.
Yes.
Hosted storefront partners can request updates through our support form at any time. Pricing changes typically take one business day.
Shopify partners can manage pricing and descriptions directly inside Shopify.
Yes. Partners can order branded inventory for:
Ordering details will be provided in your onboarding email.
No. Orders are fulfilled as they come in.
We handle fulfillment and shipping for all orders placed through the platform.
Most orders ship within 1-5 business days.
Orders are typically processed and shipped toward the beginning of that range, though peak seasons and high-volume periods can occasionally extend processing times.
Shipping costs are paid by the customer at checkout at a rate of $5.99 for the first bag and $9.99 for two or more bags.
Shopify store partners can configure shipping however they’d like within Shopify.
We do not accept returns of dog treats; however, if an item is lost or damaged in transit, we'll replace it.
Yes. Many partners sell through:
Yes. If you already have a Shopify store, we’ll connect you through Shopify Collective so you can import products directly into your store.
Hosted storefront partners receive monthly payouts via PayPal or Venmo for everybag sold. When we send your completed storefront, we'll request your preferred method of payment.
Shopify store partners receive payments directly through their Shopify stores.
Shopify store partners can create discounts and promotions directly through Shopify.
Promotional options for hosted storefront partners are currently handled through support.
The Starter Pack includes:
It’s designed for people who want to see their brand on real products before launching online. Order a Starter Pack.
The Starter Pack is completely optional, but it's the fastest way to see your brand on real bags of treats. Order a Starter Pack.
Yes. You can order multiple Starter Packs for:
If you need much larger quantities, you should consider the tiered pricing available on our Build Your Order page.
The monthly plan includes:
Yes. You can cancel your monthly plan anytime by emailing us here: support@betterplacedogtreats.com.
Support is available Monday thru Friday from 10am through 4pm Eastern. Support instructions are included in your onboarding email.
Yes. All partners have access to support from a real team member and can schedule time via video call for help with things like:
We’ve built the platform to be simple and approachable, and we’re here to help when you need us.
If a customer experiences a shipping or fulfillment issue, we’ll work with you to help resolve it as quickly as possible.
